FQA

Frequently Asked Questions:

Q1: Can you make customized items?
A: Yes, we provide custom service, customers only need to provide their design and size.

Q2: Does customized items charge extra money?
A: Yes, we will need to make the new molds according to your design, the molds will cost some money according to your design.

Q3: Should I need to pay the mold cost again when we reorder next time?
A: No, you do not need to pay for the mold again, it will be used for a long time.

Q4: How can I trust you and your company?
A: We are a gold and creditable company on alibaba, we are focusing on the long term relationship with customers, we have worked with thousands of customers since company built 10 years ago, customers always make highly complimentary remarks.

Q5:what is your payment terms?
A:It will be 30% deposit before production, 70% balance payment before shipment.

Q6: May i know your details of Trade Ability ?
A: we have own export license , and our language spoken is English &Chinese; No. Of Employees in trade department is 6-10people.

Q7: What is your feedback from your successful client?
A:pls check some feedback from our website.

Our evaluation: